Description of Services

Last pickup for the day needs to be scheduled 30 minutes prior to closing time.

***When planning your trip, please remember that People’s Transit is shared ride public transportation. You should expect that there may be other passenger pick-ups and drop-offs along the way.***

People’s Transit provides curb-to-curb service:

People’s Transit demand response service provides curb to curb service. The following policies explain the meaning and intent of curb to curb.

1. Private Homes:

People’s Transit drivers will not enter past the first door of private homes for any reason.

2. Business/Medical Facilities/Public Bldgs:

When picking up passengers from a business/medical facility, drivers may go to the lobby area. Drivers will not go past this point to pick up a rider.

It is the individual’s, personal care attendant’s, or care provider’s responsibility to ensure that passengers are waiting inside the door for their ride.

Pickup time will be as close to the agreed time as possible. Passengers must be waiting at the designated pickup point at the scheduled pickup time or the “no show” policy will apply.

On-time pick-up.

All People’s Transit trips are scheduled with a 15 minute pick-up window. This means a vehicle is considered “on-time” when it arrives either 15 minutes before, or 15 minutes after the scheduled pick-up time. Example: if your pick-up time is 9:00 am, the bus could arrive between 8:45 and 9:15 and be considered on –time.

Inclement Weather

The administrative decision to operate shall be based on National Weather Service and police reports.

Local radio KIJV 1340, KOKK 1210, and TV stations will announce closings.

Services provided during dangerously cold weather will be rated as to the urgency of the need. Rider should always be dressed for the weather.

Based on the time of day, the priority pickup will be as follows: school children, dialysis appointments, and contractual agreements. We do not consider routine medical appointments or shopping/personal appointments a necessary ride based on the weather.

Bus operation may be cancelled at the discretion of the manager at any time.

Steps and walks must be cleared from snow and ice or service may be refused. Drivers will not shovel snow for passengers to get to the bus.

Youth Transportation

People’s Transit does transport youth for school or after school activities. Please call the same number (605) 353-0100 to schedule rides for your youth. Youth are special to us just like they are to you. A youth’s parent or adult custodian is required to make arrangements for their travel. Other people, (e.g. friends, relatives, etc.) cannot make travel arrangements for youth. If you have questions about this policy please contact dispatch. People’s Transit needs all youth to be registered before People’s Transit can transport them. People’s Transit will transport 3 years and older for preschool without being accompanied by an adult. Please register your youth at the office if you need them transported.